PinnedTech debt hangover: a tsunami of point solutions and interoperabilityOver the years there have been a few subjects I have soapboxed on and interoperability is definitely right up there in my top three. I left the NHS three years ago now. Even then we were talking about Fast Healthcare Interoperability Resources (FHIR) standards and the challenge around Interoperability. …Interoperability6 min read
Apr 10, 2021Using role-play to build empathy and champion the need for user-centred designIn the agile process, having an understanding of your users is critical to building user-centred services and meeting their needs. But ensuring the whole team and your stakeholders are aligned, show empathy, and are engaged can be a challenge. …User Experience4 min read
Jan 5, 2021Transforming public procurement: What does it mean?As of 1 Jan 2021, the United Kingdom will no longer be part of the EU. Due to other pressing news, it hasn’t got the attention it deserves. This is a major change for how the UK operates and interacts with its closest business partners, from going on holiday to…Procurement7 min read
Dec 11, 2020Wardley Mapping during a pandemicWardley Mapping is something we’ve been using at Difrent right from the start. Our CEO, Rachel, used it to determine if Difrent was a realistic and workable idea for a company. …Wardley Maps5 min read
Dec 11, 2020Diversity: Are we getting the basics right?Last week, we spoke to Rita Brockless, Sandeep Bansal and Daniel Leakey about building high-performing digital delivery teams in Healthcare. This was a great panel of experts and they gave us some amazing insight into bringing teams together to deliver quality products and services. Meet our panellistsDiversity5 min read
Dec 11, 2020Difrent Talks: Building high-performing digital delivery teamsLast week, we spoke to Rita Brockless, Sandeep Bansal and Daniel Leakey about building high-performing digital delivery teams in Healthcare. This was a great panel of experts and they gave us some amazing insight into bringing teams together to deliver quality products and services. Meet our panellistsDigital Delivery5 min read
Dec 11, 2020Podcast Episode 2: Conducting user research during a lockdownPodcast Episode 2: Conducting User Research During a Lockdown Take a listen to our User Researcher’s, Merissa Brown, Erin Grey, and Steven Palmer as they talk to Randal Whitmore about what it’s like to conduct User Research during a lockdown while working on the NHS Jobs platform. Hear about the inevitable tech woes that become part and parcel of…User Research2 min read
Dec 11, 2020Our Wardley Mapping will transform your teamOur Wardley Mapping will transform your team Last month we started work on our latest Wardley Mapping strategic partnership with Defra. Their Future Farming and Countryside Programme is at the start of an exciting, groundbreaking, eight year project to fundamentally transform agriculture policy in England. At launch, Janet Hughes, Defra’s…Wardley Maps4 min read
Dec 11, 2020Methodologies & Frameworks, WHY?Methodologies & Frameworks, WHY? In this blog post, I will be discussing delivery teams’ use of methodologies and frameworks, and how they use terminology. It should be noted I am no expert when it comes to all of the ways of working that are out there. My opinion on this…Agile6 min read
Dec 11, 2020Diary of CEO: July to September 2020 | DifrentDiary of a CEO: July to September 2020 Welcome to Rachel’s latest instalment of Diary of a CEO. Listen as Rachel updates on the crazy last few months and gets honest about what an acquisition really entails! Listen here 👈 Apple Podcasts? Get it now Spotify user? We’ve got you right here Android? No problem What went well? 01:20 A scientific…Podcast2 min read
